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Corporate Travel Management - An Ultimate Guide for Business Travel

Tackle every business travel challenge with this comprehensive handbook!

Managing work-related travel can be complicated, with so many employees flying to different locations around the globe. It can be challenging to make flights and hotel bookings, as well as ground transfers and more. Corporate tour management addresses all of these problems, and this article will shed more light on all that you need to know about corporate travel management to administer the official travel needs of your company effortlessly:

Corporate travel management helps resolve all the travel needs of an employee, business partner, and travel admin. Companies have traditionally relied on in-house travel management teams, online booking tools, travel agencies, or a combination of all these to support the different functions associated with work-related travel. However, they are roadblocks that can be difficult to keep up with and manage. Let us start with the complexities associated with official travel, followed by why there’s a need for a robust company travel management program for your business: 

     

What is Corporate Travel management?

 

Corporate travel management is a structure that any organization sets up to oversee and simplify their company's official travel. This includes several different steps, like-


  • •  Making travel bookings of corporate flights and hotels with preferred carriers and service providers.
  • •  Issuing real-time reports.
  • •  Expense management that is in alignment with the company’s travel policy.
  • •  Approvals and documentation of business trip.
  • •  Claims and Reimbursements.


…among others.


Also Read: An Ultimate Guide on Corporate Travel for Businesses

     

Business Travel Challenges:

 

Achieving smooth business travel is always challenging. Even if everything seems to be under control, there is still a need to dedicate time and effort to ensure a stress-free business trip for your company's employees. Hence, let us explore the most significant challenges faced in handling the official travel needs of a company: 

 

  1. Large number of requests- A travel admin or HR of the company is responsible for monitoring the company's official travel. Overseeing a small number of travel needs can be efficiently managed. However, when company travel is standard, it can be overwhelming due to the multiple requests and customizations.

 

  1. Keeping track of approvals- Similar to requests, keeping track of approvals can be difficult as it involves much paperwork. With more touchpoints involved, this process gets complicated.

 

  1. Expense management- Corporate travel booking is necessary for growing a company, but it is also costly. The travel budget can go awry if the expenditure on bookings is not properly overseen.

 

  1. Travel policy compliance- Letting employees book their work travel can often cause them to stray from the company's travel policy, especially if they are utilizing the services of a B2B travel agent. On the other hand, the best way to ensure compliance and manage the budget is to book tickets through a travel admin. However, that can burden the travel manager, making it a double-edged sword.

 

  1. Human errors- Tracking and correcting mistakes made by an employee in filing for reimbursement can be another nightmare. This issue, however, resolves itself with the best corporate travel platforms that are fully automated.

    These are among the primary challenges faced in booking business travel; however, there are many more. This is why corporate travel management is so important. Let us understand why:
     

Why is Corporate Travel Management Important?

 

A corporate travel management system can help elevate your travel program. It lets you make the most of exclusive travel deals and have better visibility and control over the company's travel budget. This generates exceptional value and significant savings at every step of work-related travel. Let us explore reasons why corporate travel management is imperative for efficient travel that can help expand your business:


Corporate Travel Management Benefits

 

  • Reduces Cost- Work travel management can help your company negotiate the best deals. This ensures manifold savings across hotels, flights, car rentals, and other related expenses.

 

  • Increases Efficiency- With an increase in corporate travel, there is a need for dedicated support that can help resolve travel issues 24*7. Moreover, it ensures consolidated travel reporting at every step of the travel program, offering greater visibility, efficiency and control.

 

  • Time Management- Planning and making corporate travel bookings can be quite time-consuming. Businesses cannot spend their valuable time booking trips. This is where automated work-related travel management can save time and effort.

 

  • Policy and Cost Compliance- Setting cost thresholds and tracking booking compliance can be easy with myBiz, the best corporate travel management platform. This can further facilitate approvals and reimbursements of travel expenses.

 

  • Reporting and Data Analysis- Travel management involves reporting all the expenses incurred during a business trip to the accounting department. The finance department of a company then utilizes this information to track travel expenditures. At the same time, they use this information to make costing forecasts to help assign the budget in the next accounting year.

 

These benefits of corporate travel management can optimize your overall travel strategy, reaping more savings and higher growth for the business.


Also Read: Benefits of Corporate Travel Booking 

     

Corporate Travel Management Process:

 

The corporate travel management processes comprise tasks that can be crucial in optimizing travel costs for a business. Here are the steps involved in successful travel management for every business:


corporate travel management process

 


1. Travel Request:


Being the primary step of a business’s corporate travel program, this is crucial. When an employee submits their travel request for approval, it must include the following details-

 

  • Date of travel
  • Trip destination
  • Trip duration
  • Mode of travel
  • Estimated travel budget
  • Accommodation details
  • Transportation support, if needed.

 

Among similar essential details. Once the approving authority validates and sanctions, the employee can finalise their travel plan and initiate the corporate travel booking.

 


2. Travel Booking:


Unlike a trip booked for personal reasons, a business trip must be booked to maximize savings. Once the trip request has been approved, planning and booking for the comprehensive needs of the business traveller begin. The following things must be considered while booking using corporate travel management tools -

 

  • The per-day budget
  • The authorized trip expenses
  • The preferred hotels, among others.


3. Incurring Travel Expenses and Filing for Reimbursement:


The expenditure made by an employee pre-trip, on-trip, and post-trip is known as travel spend under any corporate travel management system. The below-mentioned expenses are included during employee travel management by a company -

 

  • Hotel stays
  • Airfare
  • Restaurant bills
  • Cab expenses,

 

among any other relevant costs incurred during the business trip. 


Once back from the trip, the travellers must submit a travel expense report to the approving authority for reimbursements. It must include the following details -

 

  • The date on which the expense was incurred.
  • The category of the expense.
  • Name of the vendor.
  • Total expense incurred.

 

Conventionally, employees were required to keep all the invoices. They had to physically file them later for reimbursement. But now, an advanced corporate travel management software can automate the whole process for greater ease and convenience.

 


4. Expense Approval and Reimbursement:


When the employees submit their expense reports through the travel management software, the expenditure is quickly approved if it complies with the company's travel policy. Once all the relevant authorities approve, the finance department has to disburse the expenses claimed by the employee.

 

More often than not, the several steps involved in approving travel expenses cause delays. This is why automating expense management processes with the right corporate travel management solutions is essential for speeding up reimbursements. 


Also Read: Benefits of Travel and Expense Management

     

The Role of Corporate Travel Managers:

 

A travel manager handles the corporate travel desk within a company. They take care of the travel bookings for the entire organization. Their responsibilities include:

  • Setting up the corporate travel policy for employees.
  • Managing the various employee travel management software and tools.
  • Booking trips for the employees utilising the services of travel management companies.
  • Keeping track of the travel expenditure across departments.
  • Analysing the travel expenses and reporting them for deeper financial insights and actions.
  • Offering duty of care and support to the employees at all stages of their business trip.
  • Facilitate the employees by helping them navigate every aspect of business travel in a seamless manner.


With so many key duties falling on their shoulders, travel managers need efficient corporate travel management solutions. These solutions are capable of simplifying the administrative aspects of business travel effortlessly.


Add savings & convenience to your corporate travel!
     

How Can Business Travel Management Be Done Efficiently?

 

Regardless of the size of the business, every company can manage their work-related travel more effectively by:


1. Analysing Current Corporate Travel Management:


Making your corporate travel plan more efficient requires companies to audit their current travel management processes. This can be achieved by going through the-

  • Workflows
  • Previous expense reports
  • Avenues of cost leakages
  • Possible opportunities to increase savings


2. Choosing a Self-Booking Tool:


Opting for a self-booking travel management software can empower the employees within your organization. They can make their travel bookings, easing the burden of corporate travel management on the admins. Simultaneously, it enables the employees to have greater control over their trips. They can choose to prioritize convenience over cost or vice versa. This can further reduce the required approvals, making the process less time-consuming.


3. Creating Policies and Approval Workflows:


Creating a comprehensive travel policy for your company can make the job of travel management companies easier. This policy serves as a guide for both travel managers and employees, providing clear instructions and eliminating any confusion about business travel. As a result, it reduces the need for multiple approvals. If you haven't already done so, consider drafting a travel policy for your company.


4. Communicating the Policies to Employees:


While defining the travel policy is essential, it is equally important to communicate these policies to the relevant stakeholders. Ensure they fully understand and comprehend it to avoid conflicts later. This can also increase their accountability, ensuring efficient management.d


5. Keeping A Record of Travel Expenses in Real-Time:


Carefully analyzing your company's travel expenditure with real-time data can keep you abreast of your organization's travel trends. This can also enable better negotiation of corporate rates. It can additionally shed light on department-wise travel expenditure, offering valuable insight that can be utilized for insightful financial planning.


6. Automating Expense Reimbursement:


Making the most of technological advancements and appropriate digital solutions can help overcome the many challenges of business travel. One such challenge is the time taken to file and claim reimbursements. With automated corporate travel management solutions, every step in this process can be simplified and made more efficient.


7. Assuring 24/7 Travel Support:


Opting for the right corporate travel management companies in India will ensure that the employees travelling for work have a dedicated support team readily available to resolve issues. Since business travel is inherently challenging and unpredictable, the proper duty of care and risk management is important to ensure that employees can focus more on being productive and less on the hassles of work trips.


Also Read: An Ultimate Guide on Efficient Travel Management For Your Company

     

How Businesses Book Their Corporate Trips?

 

Every business needs to invest in their employees' travel, and they use multiple routes to fulfil this. Here are the commonly used solutions to book for employees going on work trips:

  • Consumer booking websites
  • Offline travel agents
  • Travel management companies


The two former ways of booking travel for business are traditionally used for corporate travel management in India, but they have several drawbacks. Let us discuss the major concerns with regard to using these solutions for organizing a business trip:

 

 

Consumer Booking Websites

Offline Travel Agents

1.  

Need to compare prices across different websites.

Dependence on travel agent for better rates.

2.

Variable convenience fees.

Non-transparent commissions and limited booking options.

3. 

High costs of trip cancellations or modifications.

No surety of refunds on trip cancellations.

4.

Bookings consume employees’ time due to several approval steps.

A lot of back and forth to make bookings.

5.

Limited support during, pre or post-trip.

Dependence on travel agent for support during, pre or post-trip.

6. 

Travel policy compliance is difficult.

Travel policy compliance is difficult.

7.

Manual expense tracking with scope of errors.

Dependence on agent for expense tracking.

8. 

Reimbursements take time.

Multiple vendor invoices make reimbursements complicated.




 

With so many disadvantages to bookings made through conventional methods, corporate travel management companies are becoming the preferred choice of every business.

     

Why is Automated Corporate Travel Management Better Than its Alternatives?

 

Earlier, companies would outsource the management and support requirements for their official travel to a travel agency. Such agencies would oversee every aspect of their corporate tours. The accounts department then enforced the company's travel policies for employee reimbursements. However, nowadays, companies have the option of automating the process of corporate travel management.

 

Such official travel managing platforms have features that set them apart, namely: 

 

  • •  Expense management tool
  • •  Client management
  • •  Analytics
  • •  Real-time reports
  • •  Project management

… and more.

 

These features help achieve an automated corporate travel portal that can simplify your travel needs for businesses.

 

Furthermore, the biggest reason a fully automated corporate travel platform gains the upper hand over its alternatives is the fact that it helps save time and effort. Each step in the approval process takes a lot of time. Usually, this means that the more time-consuming these processes are, the less likely corporate travellers will be to partake in them, resulting in non-compliance.

 

On the other hand, an automated system lets you integrate your company's travel policy into the travel management platform. The employees only have to follow the steps, thus ensuring 100% compliance. Furthermore, it allows the employees to book their corporate trips themselves. This offers them greater flexibility but still gives the admin complete control over the travel bookings.

     

Why is myBiz the Best for Corporate Travel Booking?

 

Before the implementation of GST, travel expenses were higher as most companies booked through offline travel agents. This significantly impacted the company's travel expenditure. On the contrary, myBiz significantly minimises costs and provides the best corporate travel management solutions in the industry. Our automated platform replaces orthodox channels like a B2B travel agency and offline booking channels by enabling tech-driven solutions.

 

  • •  The platform lets you find the best deals and offers for a company's travel needs, increasing savings.
  • •  myBiz's corporate travel services and expense solutions also maintain a thorough report on a company's financial controls.
  • •  It, therefore, makes corporate tour packages convenient even for small and medium-sized enterprises (SMEs).
  • •  The corporate travel portal simultaneously saves time on booking flights and hotels by providing automated approvals and quick reimbursement claims.
  • •  With myBiz, travel managers can also set up the travel policy and the spend limits on the basis of the employee's designation.
  • •  Employees can then book travel for themselves and get quick approvals before the final booking of the business trip.

 

Corporate travellers thus have the advantage of using myBiz’s comprehensive self-booking online tool to make their corporate travel effortless!



Follow us on LinkedIn for business travel insights!
     

Frequently Asked Questions (FAQs)

 


Q1. What is the most efficient way to manage corporate travel?

Ans. Automated corporate travel management solutions can help optimize internal processes and streamline business travel.


Q2. What do travel management companies do?

Ans. An ideal travel management company manages every aspect of business travel for their clients, including negotiating, booking, monitoring and reporting.


Q3. How can business travel management help avail of the best prices on bookings?

Ans. Travel management companies can help businesses negotiate the best deals and make the most of corporate discounts on bookings of hotels and flights, ensuring higher savings. 


Q4. Why is corporate travel management important for a company?

Ans. One of the primary advantages of corporate travel management is that it reduces travel costs, including accommodation costs, flight tickets, cab fares, and more.



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