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What is Expense Management? Learn the Art of Business Travel Spending!


Whether it's meeting clients, visiting sites, attending conferences, or training, many working professionals need to be on the move. Travel expenses are, therefore, an essential part of business operations. But if these costs aren't managed well, they can quickly become a financial burden. Hence, it's important to have effective expense management in place for your business travel.  


When it comes to business travel expenses, navigating the maze of accommodation rates, airfares, meals and taxi bills can be overwhelming. It's easy for things to slip through the cracks if not  managed properly. Managing business travel expenses is, thus crucial.   


Effectively managing your corporate travel expenses can bring numerous benefits. Let's look at these benefits below: 

  •  Streamline processing and approval workflows.
  •  Improve the accuracy of expense reporting.
  •  Increase visibility into spending trends. 
  •  Aid in making informed business decisions 
  •  Enhance your team’s productivity and happiness by reducing the hassle of expense tracking and reimbursement. 
     

Understanding Business Travel Expenses

The first step to effectively manage your business travel expenses is understanding them. This involves being aware of the different factors that make up these expenses. 

Types of Travel Expenses

The types of travel expenses include the following:

  •  Airfare/ground transportation
  •  Accommodation
  •  Meals 
  •  Other (Entertainment, client meets, etc.) 

Travel expenses can be challenging to handle, especially after a trip. This is because receipts can get lost, and expenses can be forgotten. Moreover, different locations have different travel policies, which can cause confusion and result in unplanned expenses. Uncontrolled corporate travel expenses can be detrimental to an organisation's finances. It can lead to budget problems in extreme cases. This can also negatively impact the organisation's reputation.

So, what can be done to avoid uncontrolled travel expenses?

Cost Control Strategies

Let's look at some proven strategies that can assist in controlling business travel costs effectively. 

Tips for Reducing Airfare Expenses

One simple but efficient cost-saving strategy is booking flights in advance. Early bookings can give you access to discounted prices and various offers that are not available closer to the date. Another strategy is to take advantage of corporate travel programs offered by airlines. These programs provide discounts and perks for companies on the basis of their volume of travel.

Strategies for Minimising Accommodation Costs

Hotel bookings can be another significant area of business travel expenses. To minimize your accommodation costs, consider booking hotels that offer discounts for corporate bookings or long-term stays. Alternatively, using hotel comparison sites or even considering alternatives like serviced apartments can save you a lot.

Managing Meal and Entertainment Expenses

Often, meals and entertainment can be one of the trickiest areas to manage. Setting a daily limit per traveller for meals can help control these costs. For entertainment, try to choose activities that offer a business advantage, such as networking opportunities or team-building events. Remember, treating these expenses as an investment rather than just costs can also give you a whole new perspective on management.


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Creating a Travel Expense Policy

A clear and comprehensive travel expense policy is vital to establish an effective system for managing business travel expenditures. This sets the framework for handling costs and provides guidelines for both employees and the finance department.

Importance of a Travel Expense Policy

A well-drafted travel expense policy ensures clarity, fairness, and consistency in managing travel expenses. It prevents misunderstandings and disagreements over who should pay for what and helps maintain good relationships within the team. It also supports cost control strategies by defining acceptable expenses and limits.

Key Elements to Include in the Policy

Every company's travel expense policy will be unique, but some broad elements to consider include the following:

  •  Clear definitions of compensable expenses.
  •  Guidelines for booking flights, hotels and transportation.
  •  Details about reimbursement procedures and timelines.
  •  Specifics about documentation required for expense reporting (like receipts) and any consequences of non-compliance.

Best Practices for Implementing a Travel Expense Policy

When implementing your travel expense policy, remember to do the following:

  •  Communicate the policy effectively, making sure every employee understands it.
  •  Make the policy easily accessible
  •  Incorporate a process for reviewing and updating the policy regularly.
  •  Implement a user-friendly, intuitive system for travel expense tracking, making it easier for all parties involved.
     

Pre-trip Planning

One of the most effective ways to manage business travel expenses is to ensure proper planning before the trip begins. Let's break this down into three main steps.

Setting a Clear Budget for the Trip

A well-defined budget gives you the parameters within which to work. It's crucial to consider all possible expenditures – from meals and lodging to transportation and other incidental expenses. Make sure to get input from each department involved to ensure your budget is realistic and comprehensive.

Researching Cost-effective Travel Options

Once the budget is pepped, the next step is researching the most economical travel alternatives.. This could mean comparing airlines for the cheapest flights, train or bus options, or even car rentals. Prioritize efficiency and cost-effectiveness without compromising the safety and comfort of the travellers on the business trip.

Booking Accommodations and Transportation within Budget

Finally, book your chosen travel and stay options in advance to secure the best rates. Always remember to stay within your predetermined budget, keeping an open eye for discounts or package deals to get the most bang for your buck. Booking ahead can also reduce last-minute stress and streamline the travel process, adding to overall cost and time efficiencies.

     

Expense Tracking Tools and Software

Expense tracking tools and software are designed to record, track and categorize business travel expenses. Expense management softwares primarily focuses on providing clear and concise expense data and reducing the manual process of logging spending. With digital receipts, direct import from credit card accounts and mileage tracking, these tools have simplified expense management like never before.

Features to Consider When Choosing the Right Tool

When deciding on the best expense management software for your company, there are several features to look at:

  •  Digital receipt integration: This removes the hassle of keeping a hard-copy of receipts.
  •  Direct import from bank accounts: This feature reduces the need for manual entry.
  •  Mileage tracking: A necessity for those who travel by road for business. 

Benefits of Using Expense Tracking Software

By minimising paperwork and encouraging real-time tracking, expenses software save time, increase accuracy while detecting overspending early. With expense management systems, your company can identify cost-control strategies and manage corporate travel expenses much more effectively.

Receipt Organisation and Record-keeping

Keeping a strict record of company spending when you're on the move can be complex. However, it's an essential part of managing business travel expenses. 

Importance of Keeping Track of Receipts

Maintaining a precise record of all receipts helps a company maintain transparency, as well as helps track exactly where every penny is being spent. Establishing this accountability increases the ability to identify any unnecessary expenditures and subsequently reduce them.

Organisational Methods for Managing Receipts

There are multiple ways to organise your receipts. They could be categorized based on trip, date, type of expense or a combination of these. Here’s how to put your receipts in order:

  •  Keeping all food receipts separate from accommodation receipts.
  •  Specific folders for each business trip.
  •  Monthly folders for all expenses incurred. 

Choose the method that best fits your company's needs and style of operation.

Using Digital Tools for Receipt Management

Employing digital tools specifically designed for receipt management helps digitize and organize your receipts. It can also automatically populate expense reports, making the entire process more efficient and less prone to errors.


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Expense Reimbursement Process

Let's explore how you can efficiently implement your expense reimbursement process.

Outlining the Reimbursement Process for Employees

Crafting a clear, detailed reimbursement policy is key. Establish boundaries for all possible travel expenses - food, accommodation, travel and so on. Be sure to cover guidelines with respect to the preferred vendors and spending limits. Employees should also be given a thorough guide on how to:

  •  Submit accurate expense reports. 
  •  Include necessary receipts and documentation. 
  •  Forward expenses for approval within specified timeframes.

Ensuring Compliance with Company Policies and Regulations

Promote adherence to your set policies and manage corporate travel expenses effectively by integrating compliance checks. A robust review process can ensure all claims align with company stipulations, avoiding potential misuse of funds.

Establishing Clear Guidelines for Reimbursement Timelines

Set definitive timelines for expense reimbursement. This not only reinforces accountability but also saves employees from financial uncertainty. Proactively communicate deadlines for expense submission and the expected turnaround time for the reimbursement itself. When process and procedure expectations are clear, efficiency improves, contributing to overall cost control strategies.

Monitoring and Reporting Expenses

Travel expenses can easily spiral out of control if not diligently maintained and evaluated. This is why you must take proactive steps to oversee and document these expenses.

Regular review of expenses

Setting a habit of regularly reviewing business travel expenses will help ensure all costs are within budget and within projections. This practice gives you a clear overview of where your money is going and ensures that all expenses align with your company's policies.

  •  Regularly crosscheck invoices and receipts against your expense reports. 
  •  Identify and analyze patterns in booking flights or hotels to detect potential savings. 

Analyzing trends and identifying areas for improvement

Cost saving starts with understanding your spending patterns. By analyzing spending trends, you can identify areas where costs are unnecessarily high and can be reduced.

  •  Look for recurrent expenses that show up consistently. 
  •  Identify and analyze patterns in booking flights or hotels to detect potential savings. 

Generating reports to track travel expenditure

Reports offer tangible proof of your travel spending. They allow you to track costs effectively and help you make data-driven decisions that will ultimately streamline your business travel expenses.

  •  Use travel expense management software to create detailed reports. 
  •  Customizing reports by traveller, destination, or time can help you detect problematic trends faster. 

Employee Training and Communication

Successful business travel expense management starts with employee training and fostering effective communication. Everyone in the organisation must understand and adhere to the company's travel expense policies. 

  •  Start by thoroughly educating your employees about your company’s travel expense policies.  
  •  Provide your team members with practical tips on controlling expenses during business trips.  
  •  Encourage open communication and feedback within your team.  

Best Practices for Effective Expense Management

Let's now delve into some recommended techniques for effective expense management. 

Regularly Reviewing and Updating Travel Expense Policies

Each organisation requires a dynamic expense policy that evolves in response to market conditions and employees' needs. Regularly revisit and revise your travel expense policies, considering elements like accommodation caps, meal allowances and modes of transport. Updated policies ensure that your guidelines are in line with industry standards, helping prevent overspending.

Conducting Audits to Ensure Compliance

Audits are powerful tools in expense management. They ensure policy compliance and identify any discrepancies or fraudulent activities. Regular audits can:

  •  Monitor adherence to the spending limit  
  •  Check the authenticity of receipts  
  •  Encourage policy compliance  

Encouraging Transparency and Accountability

Fostering a culture of transparency and accountability is vital. Ensure that everyone, from management to staff, understands and follows the expense policy guidelines. Let your employees know it's their responsibility to submit accurate and timely expense reports. An open conversation about business travel expenses can promote ethical spending habits among employees.

Every journey begins with a single step. Start implementing one or two of these tips, and gradually work your way up. Put your cost control strategies into action, including adopting online expense management systems, and you are on your way to a more productive and profitable future.


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Frequently Asked Questions (FAQs)

 

Q1. What is a business travel and expenses policy? 

Ans. A set of guidelines and rules that a company puts in place to govern how employees should handle travel and expenses when they're on the job is known as business travel and expenses policy. It helps create transparency and ensures that everyone is on the same page when it comes to spending company money.  

Q2. What expenses are included in a business trip? 

Ans. Organisations cover travel expenses, such as flights or train fares, along with hotel accommodations. Meals and entertainment expenses can also be part of the package, but usually within reasonable limits. Incidentals like taxis, parking fees, and even Wi-Fi charges may also be reimbursed.  

Q3. Are travel expenses direct expenses? 

Ans. When an employee incurs travel expenses solely for the purpose of a particular company project or activity, they can be considered direct expenses. However, in cases where the employee takes a business trip but also engages in personal activities during the trip, any expenses related to personal time would be considered indirect expenses.

Q4. What are examples of business trips? 

Ans. Examples of business trips include visiting clients, attending conferences and industry events or even exploring new business opportunities. It might include sales meetings with potential customers, project managers overseeing their team at a remote location, or executives attending board meetings in different cities. 
 



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