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Understanding Flight Cancellation Charges: How to Cut Costs

Flight cancellations often incur fees, which vary based on the type of ticket purchased. Refundable tickets may offer full refunds minus fees, while non-refundable tickets can only be applied to future travel. Read this blog to learn effective ways to minimise overspending on flight cancellation fees.


 

It's quite common for business trips to not go as expected. A sudden emergency, a meeting cancellation request, an illness, or some personal matter may prevent you from travelling last minute. When this happens, flight tickets must be cancelled, and more often than not, flight cancellation charges must be paid. The good news is that cancellation charges can be avoided or kept low.


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Here are some ways in which you can prevent losing money due to a situation that is beyond your control. 

An Overview of Flight Cancellation Costs

When you cancel a flight, you will be charged a flight cancellation fee. Depending on the type of ticket you've purchased, you may receive a full or partial refund. In case of a refundable ticket, you will receive a complete refund. However, you may still need to pay cancellation fees as a percentage of the ticket price. 

A non-refundable air ticket, on the other hand, cannot be refunded. Cancelling or making changes to your ticket may incur additional fees, leaving you obligated to pay airline ticket cancellation charges.

Ways to Minimise Flight Cancellation Costs

It is possible to keep flight cancellation costs low or avoid them altogether. Here are some of the strategies you can use:

  1. If You Can, Cancel Your Flight As Early As Possible

    When the reason for cancelling a flight becomes apparent soon after you've booked the flight, making cancellations within 24 hours of booking will usually not incur cancellation charges. This flight free cancellation 24 hours rule for flight bookings is available for select air carriers. But it is applicable only if the flight is scheduled at least seven days after the booking day.

  2. Buy Travel Insurance

    Travel Insurance for business travellers covers flight cancellations, but the specifics depend on the policy. Common scenarios where this coverage is possible include unforeseen illness or injury, a natural disaster at your home or the destination you're travelling to, the death or hospitalisation of a family member, or if you're called by a legal authority to appear as a witness on the scheduled date for travel.;

    Each policy has its specific terms and conditions. Review them thoroughly to understand if you can claim flight cancellation charges.

  3. Book Flexible Flight Tickets

    Flexible flight tickets allow you to modify your travel dates, times, or even destination without high change fees. You may be able to make changes to your travel plans, including cancelling your flight or adjusting it to your changing circumstances, without paying high fees. 

    Flexible tickets sometimes also come with other benefits like priority boarding and additional baggage allowance. On the other hand, they're generally more expensive than non-refundable tickets. Some airlines offer flexible air tickets at slightly higher prices only. However, if your plans are subject to uncertainty, the extra cost will prevent you from burning a hole in your pocket due to high cancellation charges.

  4. Compare Cancellation Charges and Refunds from Different Airlines

    A seasoned traveller should always check airlines' cancellation rules and charges. While gathering this information will require some of your time and effort, you will also know which airline to choose to save more on cancellation costs. 

    Additionally, make sure to visit the airline's website to check the recent cancellation fees and terms. Unless you have a preferred airline, conducting a cost comparison will give you a better idea of how you can save more money.

  5. Get a Credit Card Offering Trip Cancellations

    Many credit cards come with built-in travel insurance coverage against unforeseen events, including trip cancellation and trip interruption. To receive the benefits, you must book your flight tickets with such a credit card. Credit cards from popular banks in India offer this benefit. However, we’ll share a pro tip for you to always check the terms and conditions for CC ticket cancellation charges.

  6. Talk to the Airline's Customer Service

    Airlines' customer service representatives will be willing to work with you on a solution to lower your cancellation fees. Have your booking reference number, flight details and personal identification ready. Explain the reason for cancelling your flight and ask if there's any way to reduce or waive the cancellation fee. If you're a frequent flyer or have any status with the airline, mention it. It may be difficult to get a full waiver, but ask if they can reduce the fee, staying persistent but polite.

  7. Utilise an Online Business Travel Management Company

    Online business travel management companies have relationships with major airlines, hotels, and travel service providers. They help streamline the entire booking process and offer access to special corporate rates on flights and reduced cancellation fees. These specially negotiated corporate fares can significantly reduce the burden on your pocket. myBiz offers these benefits and other cost-saving features like free seat and meal selection on your flights, reduced cancellation charges, cheaper flight suggestions, missed savings report and more that can help you save more on every business trip.

  8. Use Travel Rewards and Points

    Many credit card issuers offer the option to redeem points for travel-related expenses, which can include airline cancellation charges. Alternatively, you can use the travel rewards points you've accumulated to book your next flight. Some credit card issuers have redemption portals where you can use your points for flight bookings, hotel reservations and other travel-related expenses. Check if your issuer has one and also confirm with your issuer if you can use your rewards points towards cancellation fees or rebooking costs.

 

Flight cancellation charges are a common expense in business travel, but there are several strategies to minimize these fees. Understanding these methods can significantly reduce costs. For a more straightforward approach, consider using myBiz to optimize your business travel spend and manage cancellations efficiently.


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Frequently Asked Questions

 

Q1. How can I find out the cancellation charges for my flight?

Ans. You can find the flight cancellation charges by checking the airline’s terms and conditions on their website, reviewing the fare rules when booking, or contacting the airline’s customer service directly.

Q2. Are flight cancellation charges higher closer to the departure date?

Ans. Typically, cancellation charges increase as the departure date approaches. Airlines often have tiered fees, with lower charges for cancellations made well in advance and higher fees for last-minute cancellations.

Q3. Do I have to pay flight cancellation charges if the airline cancels my flight?

Ans. If the airline cancels your flight, you won't incur any cancellation charges. Instead, you should be offered a full refund or the option to rebook on an alternative flight.

Q4. What documentation do I need to provide if I request a waiver for flight cancellation charges?

Ans. The required documentation can vary from one carrier to another. Contact your airline to get specific details on the documentation needed.


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